EVALUATION OF UBER TRANSPORTATION, DRIVERS USAGE: PERCEIVED BY UNIVERSITY STUDENTS IN PORT HARCOURT METROPOLIS

Abstract

Abstract The study examined evaluation of Uber transportation, drivers usage: Perceived by University Students in Port Harcourt metropolis. The design of the study was the Survey research design. The population of the study consists of 6422 undergraduate students, 10% of the population was used, which gave a sample size of 642 undergraduate students. The instrument used for data collection was a self- constructed items titled, Uber, drivers instrument (UDI). The instrument had four sections involving the objectives of Uber such as cheap ride, the input (quality of cars) the process (driving procedures) and the output (the delivery nature of uber ride and the payment, They were all designed using 4- point likert scale with 10 items on each section. the instrument was validated by three experts in Measurement and Evaluation. Cronbach alpha was used to determine the reliability which gave an index of 0.86. Mean and Standard deviation was used to answer the Research questions. Findings revealed that the objective of cheap ride by uber are not meet. Recommendation among others was that government should monitor the objectives of e-hailing companies to avoid any form of increase in ride price.